Continuous Support to Power Your Online Presence

Regular software updates are essential to keeping your WordPress website secure and running smoothly. These updates include the latest versions of WordPress itself, as well as your plugins and themes, ensuring compatibility and protection from potential vulnerabilities. Occasionally, updates may introduce bugs or conflicts, but we’re here to troubleshoot and resolve any issues promptly, keeping your site fully functional and up-to-date.

Database backups capture the essential, dynamic elements of your website, preserving day-to-day changes like new blog posts, user data, and e-commerce transactions. These snapshots ensure that critical information is safe, even as content evolves. Full site backups, on the other hand, go beyond to include all software updates, custom configurations, and media uploads, providing a complete safeguard of your entire digital presence. Together, these backups protect both the core functionality and the evolving content of your site, ready to restore it fully in case of unexpected issues.

Storing backups offsite is a crucial layer of protection for your website. Offsite backups ensure that, in case of a local issue—such as server failure, cyberattacks, or accidental data loss—your site data is secure and easily recoverable. By keeping a copy of your backups on a separate server, we add an extra level of security, allowing for quick recovery of all your files, databases, and settings if needed. This approach safeguards your website’s continuity, minimising downtime and ensuring your data remains safe, even in critical situations.

Website security includes various protection measures, such as firewalls, malware scanning, two-factor authentication, and intrusion alerts, to keep your site secure.

Website recovery is an available service that assists in restoring your website to a previous state in case of any issues or data loss.

Bugs and error support handles any technical issues that may arise, ensuring your website operates smoothly. This service covers minor fixes and troubleshooting.

Uptime monitoring checks your website’s status continuously, alerting us to any downtime so we can address it immediately.

Performance optimisation improves loading times and overall site efficiency, ensuring a fast, seamless user experience.

Website analytics provide insights into visitor behavior, traffic patterns, and engagement, helping you make data-driven decisions to improve user experience and conversions.

SERP tracking allows you to monitor rankings for keywords most relevant to your business.

An SEO audit evaluates your site’s optimisation, identifying opportunities to improve rankings. Regular audits help keep your website competitive in search results.

Yes, monthly support hours are flexible and can be adjusted to accommodate your evolving business needs.